Book Your Next Appointment
Browse services, pick a time, and book in seconds. Smart scheduling for modern service providers.
Everything You Need to Manage Bookings
Easy Scheduling
Customers browse your services, pick a time slot, and book in seconds — no phone calls needed.
Simple Provider Billing
Manage your GetBookN provider subscription securely through Stripe. Customers continue paying you directly outside GetBookN.
Team Management
Add staff, assign roles, set individual schedules, and track performance across your team.
Smart Reminders
Automated email and SMS reminders reduce no-shows and keep your calendar full.
QR Code Booking
Generate QR codes for your shop — customers scan and book instantly from their phone.
Analytics Dashboard
Track bookings, revenue, and client trends with real-time analytics built for service providers.
Privacy Policy
Last updated: March 30, 2026
1. Introduction
GetBookN LLC ("GetBookN", "we", "us", or "our") operates the GetBookN mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
Personal Information: When you create an account or book an appointment, we may collect your name, email address, phone number, and preferred language.
Payment Information: Stripe handles provider subscription payments and customer card verification. We do not store full card or bank account numbers on our servers. Customer cards are used only as an abuse-deterrent identity signal and are never charged by GetBookN.
Usage Data: We automatically collect information about how you interact with the Service, including device type, operating system, app version, pages visited, and actions taken. This data is collected via Microsoft Azure Application Insights.
Location Data: If you enable location services, we may collect your approximate location to help you find nearby service providers. You can disable this in your device settings at any time.
3. How We Use Your Information
- To provide, maintain, and improve the Service
- To process appointment bookings, provider subscriptions, and customer card verification
- To send booking confirmations, reminders, and service-related notifications via email and SMS
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues and security threats
- To analyze usage patterns and improve user experience
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Your name, phone number, and appointment details are shared with the provider you book with so they can fulfill your appointment.
- Payment Processors: Stripe processes provider subscriptions and customer card verification on our behalf. GetBookN does not charge customers for appointments.
- Cloud Infrastructure: We use Microsoft Azure to host our services.
- Legal Requirements: We may disclose information if required by law, subpoena, or government request.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us. We will delete or anonymize your information within 30 days of a verified request, unless retention is required by law.
6. Data Security
We implement industry-standard security measures including encryption in transit (TLS 1.2+), encrypted storage, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Opt out of SMS messages by replying STOP or using the unsubscribe feature
- Export your data in a portable format
8. Children's Privacy
The Service is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
GetBookN LLC
Email: privacy@getbookn.com
Website: https://getbookn.com
Terms of Service
Last updated: March 30, 2026
1. Acceptance of Terms
By accessing or using the GetBookN application and website (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
2. Description of Service
GetBookN is an appointment scheduling platform that connects customers with service providers. We facilitate online booking, reminders, provider subscription billing, and business management tools for service professionals. Customers pay providers directly outside GetBookN.
3. User Accounts
To use certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate and complete information and keep it updated.
4. Service Providers
Service providers who register on GetBookN are independent businesses, not employees or agents of GetBookN. We do not guarantee the quality, safety, or legality of services offered by providers. Disputes between customers and providers should be resolved directly between the parties.
5. Payments and Fees
Stripe processes subscription fees paid by service providers. GetBookN does not collect appointment payments, deposits, tips, cancellation fees, or no-show fees from customers. A customer card may be verified through Stripe as an abuse-deterrent identity signal, but GetBookN never charges that card. Any payment for an appointment occurs directly between the customer and provider outside the Service.
6. Cancellations and No-Shows
Cancellation policies are set by individual service providers. Any cancellation or no-show charge is arranged and collected by the provider outside GetBookN. GetBookN does not charge customer cards and is not responsible for enforcing or arbitrating cancellation disputes.
7. Prohibited Conduct
You agree not to:
- Use the Service for any unlawful purpose
- Impersonate another person or entity
- Interfere with or disrupt the Service or its infrastructure
- Attempt to gain unauthorized access to any part of the Service
- Scrape, crawl, or use automated means to access the Service without permission
- Harass, abuse, or threaten other users
8. Intellectual Property
The Service, including its design, logos, text, graphics, and software, is the property of GetBookN LLC and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GETBOOKN LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11. Termination
We may suspend or terminate your access to the Service at any time, with or without cause. You may delete your account at any time through the app or by contacting support.
12. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict of law principles.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated through the Service. Continued use after changes constitutes acceptance.
14. Contact
GetBookN LLC
Email: support@getbookn.com
Website: https://getbookn.com
Data Deletion Request
You have the right to request deletion of your personal data at any time. When you submit a deletion request, we will:
- Delete your account and profile information
- Remove your appointment history and personal details
- Anonymize any data required for legal or financial record-keeping
- Complete the deletion within 30 days of a verified request
How to request data deletion:
- In the app: Go to Settings → Account → Delete My Data
- By email: Send a request to privacy@getbookn.com with the subject "Data Deletion Request" and include the email address associated with your account.
We will confirm receipt within 48 hours and complete the deletion within 30 days.
Contact & Support
Have a question, need help, or want to report an issue? We're here for you.